Alarm Receiving Centre
Our state-of-the-art Alarm Receiving Centre (ARC) provides 24/7 CCTV & alarm monitoring, real-time intruder detection, and instant response, ensuring your site stays protected at all times.
Our central remote alarm receiving centre
Our Alarm Receiving Centre (ARC) is a specialist hub for remote surveillance and alarm monitoring, where trained security professionals detect, assess, and respond to threats in real time. Combining CCTV & alarm monitoring, we provide instant intervention for high-risk sites such as warehouses, BESS sites, and solar farms. Our cost-effective security solution eliminates the need for on-site guards while ensuring rapid response to security breaches.
Real-time detection & rapid response
With 24 hour security alarm and surveillance monitoring, every alarm trigger and CCTV alert is assessed immediately. Our security operators verify alarms, reducing false alerts while ensuring genuine threats are escalated to keyholders, emergency services, or security response teams. Whether it’s unauthorised access, suspicious activity, or an intrusion, our Alarm Receiving Centre delivers rapid incident resolution, protecting your assets and site operations.
Audio challenge & AI analytics
When an intruder is detected, live audio warnings challenge trespassers, preventing damage before it occurs. If an alarm is triggered, our security professionals act fast, following strict escalation protocols. Integrated AI-powered video analytics enhance security, distinguishing between genuine threats and false alarms, ensuring high-precision monitoring and response.
Our Alarm Receiving Centre
Choosing the right security monitoring partner is a critical decision. With Safeguard Monitoring, you can trust that your sites are monitored by specialists who ensure fast response, advanced security, and total peace of mind.
Why businesses trust our ARC:
- Experienced alarm monitoring professionals
- CCTV & intruder detection specialists
- Proactive intervention & rapid keyholder escalation
- Live monitoring for real-time security response
- Cost-effective alternative to on-site guards
Call 0330 236 7350 to talk to a specialist.
Why choose our Alarm Receiving Centre to protect your sites?
Discover how our Alarm Receiving Centre (ARC) delivers the perfect combination of CCTV & alarm monitoring, ensuring proactive, reliable, and cost-efficient security for your business.
Cost-effective services
Reduce security costs with expert remote monitoring, eliminating the need for on-site guards. Our tailored solutions provide 24/7 protection at a fraction of traditional security expenses.
Fast incident response
Threats are identified instantly, with live escalation to the authorities or keyholders. Our rapid response protocols ensure intrusions, alarms, and risks are handled without any delay.
Monitoring specialists
Trained security professionals oversee your site and respond to threats, ensuring immediate crime deterrent . With expert verification, every alarm is assessed for fast and accurate action.
Advanced alarm monitoring
Integrated CCTV and alarm monitoring is the perfect crime fighting combination. AI-powered analytics filter false alarms while ensuring verified threats are escalated immediately.
UK-wide coverage
Our accredited Alarm Receiving Centre provides 24/7 surveillance across the UK. No matter where your site is located, we deliver nationwide security monitoring and rapid response.
Trusted ARC
Work with an respected and industry-trusted alarm and CCTV monitoring company. Our experts provide professional monitoring, ensuring your site stays protected 24/7, 365.
About Safeguard Monitoring
Protecting businesses with expert CCTV monitoring services
With 24 hour surveillance, rapid response, and proactive security solutions, Safeguard Monitoring keeps high-risk sites safe, secure, and operational. Learn more about us.
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Frequently asked questions
What is an alarm receiving centre (ARC)?
An ARC is a secure control room staffed with operators who receive and act on alarm signals. If your alarm is triggered, the ARC gets a real-time alert. The team checks whether the activity is genuine, often reviewing camera feeds or system logs, and then takes the right steps. That could mean alerting the police or your site team, or ignoring it if it’s a false alarm. It gives you the confidence that nothing is missed.
How does an ARC work?
Your alarm system sends a signal the moment it’s triggered. That signal reaches our ARC. There, a trained person checks the details, how the alarm was triggered, what zone it came from, what the video feed shows. If something feels wrong, they don’t wait. Calls go out fast. We’ve escalated verified threats to police in under a minute. The ARC bridges the gap between technology and real human action.
Is an ARC the same as a CCTV monitoring station?
They’re similar but not identical. A CCTV monitoring station focuses on camera footage, watching for movement, trespass, or unauthorised access. An ARC deals with alarms: intruder detection, panic buttons, fire systems, access control. Many sites link both together. It’s common to have cameras feeding one system and alarms feeding another, with both working in sync.
Where is your alarm receiving centre located?
Our ARC is based in the UK and operates every hour of the year. It’s manned by licensed staff and built to the standards required for security monitoring. It doesn’t outsource calls or rely on automated decisions. Real people are watching, ready to act the moment something triggers your system.
What makes a good ARC?
Speed and judgement. You need trained staff who know what to ignore and what to escalate. The best ARCs spot false alarms fast and act on real ones even faster. They should be able to work with your existing systems and help you avoid fines from unnecessary emergency callouts. We focus on getting the right eyes on your site at the right time.